Frequently asked questions
CCA, ENGLISH, AGE, GUARANTEE: WHAT TO KNOW BEFORE YOU START
Do I need a CCA?
No. Many airlines train their own crew during initial training, including British Airways, easyJet, KLM, Ryanair, Wizz Air and the Gulf carriers according to their careers pages. Others have one route with and one without a CCA, and a few require it before you apply. The booklet tells you which, and during your video call we pick the ones that fit your profile.
What level of English do I need?
You need to be able to hold a conversation, because most interviews are in English and some airlines test it. The video calls can be in English so you practise in interview conditions. Golden Call is not an English course: if your English is still shaky, work on it first.
Age, height, tattoos: what are the requirements?
They differ from one airline to another. Emirates, for example, publishes a minimum height of 160 cm and a 212 cm reach on tiptoes. The booklet gives each airline's published requirements, and says plainly when it publishes none. Never lie about a requirement: everything is checked at the reach test or the medical.
How long does the support last?
One year from your purchase. During that year, every interview step you land is prepared on video, for every airline that invites you.
I don't have an interview yet. Is it too early?
It's the best time to start. Some ads stay online for only a few days: the day one goes live, your application needs to be ready already. Your rebuilt CV, the one-hour call and the three documents are useful straight away, and the preparation calls are there from your first invitation, for the whole year.
How do the preparation calls work?
You forward the airline's invitation to contact@silvercabininstitute.com and we offer you a slot. The call lasts up to 45 minutes, one per step, booked at least 48 hours before the step. We prepare what that airline runs: video interview, group task, role plays or final interview.
Is there a guarantee?
Nobody can guarantee you a job, and an offer that promises one is not serious. What is guaranteed is that you will be prepared by your mentor before every step for a year, as many times as you land an interview.
What if an airline turns me down?
It happens, including to very strong candidates. We look at what happened during your next call, you keep applying elsewhere, and the guide explains how to ask for feedback and when to reapply.
Who runs the calls?
Your dedicated mentor, with more than fifteen years of flying and experience as a trainer and recruiter. They are part of a team that, between them, has flown for more than 20 airlines, from low-cost to the most prestigious.
Can I pay in instalments?
Yes, interest-free, if you are eligible: in 3 instalments (3 × €163.333 × €196.67) or in 4 (4 × €122.504 × €147.50), with the options shown on the payment page (for example Klarna, Scalapay or PayPal). They appear at checkout when they are available to you.
Can I join from any country?
Yes. Everything happens online, in English. The booklet covers several continents and says, airline by airline, who can apply: many ask for the right to work in the country of the base.
What happens right after payment?
You land on a confirmation page and, within minutes, you receive an email with your three documents. You reply with your CV, your LinkedIn and your availability, and your mentor confirms your video call.
